Please check our Allergen Matrix or contact our team via email info@whitehousecatering.co.uk for any information on allergies and intolerances before placing your order.
Please note that we cannot guarantee any food is allergen-free. The food and its packaging may come into contact with allergens during preparation, cooking or delivery. The food is produced in kitchens where allergens are handled and where equipment and utensils are used for multiple food items, including those containing allergens.
Please check out our Help page for answers & solutions to many common questions & problems.
Our online store only allows secure transactions, so rest assured that your payment details are always safe.
Always check for the Secure Padlock
If you need to cancel your order, no problem! Just give us a call or email and have your Order Number at hand.
Please note that all orders include a £50 non-refundable deposit
The notice given will effect your cancellation options, these details can always be found in our Cancellation Policy.
If your order is more than 30 minutes late, we'll refund 10% of your order total.
Delay is measured from the end of your selected collection/delivery time slot. i.e 10.00AM - 11.00AM, 11.31AM or later qualifies for the Delay Rebate.
